Share and intensity of work current AI systems can materially affect.
SOC 43-9061
Office Clerks, General AI displacement risk
Filing, document typing, record compilation, and message routing form a broad task bundle that office software and AI assistants now handle well. Coordination across departments and exception handling remain the durable value.
Likely potential for exposed tasks to move to software after workflow integration.
Because the role is a generalist mix, exposure varies by employer. Clerks who own a process end-to-end fare better than those limited to routine document handling.
Distribution
Where Office Clerks, General sits across 620 tracked roles
Displacement pressure 72 — higher than 94% of the 620 occupations tracked on displacement.ai.
Score version
This page uses Seed model v0.4 (seed-v0.4-2026-05), last reviewed 2026-08-08. Directional occupation-level planning model using hand-reviewed public research, task exposure estimates, wage context, and transition-pathway assumptions.
20 O*NET task statements matched to SOC 43-9061. The displayed task profile combines these official task statements with the current public score model.
Median wage context: $45,010 (May 2025, US national). The latest BLS row matched SOC 43-9061.
Scores are planning signals, not forecasts. Local hiring demand, employer-specific workflows, licensing, and credentials must be validated before making career decisions.
2030 economic stress test
How Anthropic's scenarios classify Office Clerks, General
SOC 43-9061 places this role in the paper's cognitive occupation group. These group-level outcomes do not change the 72/100 role score and are not an occupation forecast.
+0.4% group wage
-0.5% cognitive employment since mid-2026; 2.9% cognitive unemployment.
Economy-wide: +1.6% GDP and 3.9% unemployment.
-0.3% group wage
-3.9% cognitive employment since mid-2026; 4.5% cognitive unemployment.
Economy-wide: +8.3% GDP and 4.6% unemployment.
-11.5% group wage
-21.5% cognitive employment since mid-2026; 17.9% cognitive unemployment.
Economy-wide: +32.4% GDP and 11.9% unemployment.
Compare the assumptions and limitations across all three scenarios. Source: The Anthropic Institute Working Paper No. 2026-02.
Official task evidence
O*NET task matches for Office Clerks, General
The current evidence import matched 20 task statements from Task Statements 31.0 (August 2026). These rows are used as a grounding layer for judging which parts of the occupation are repeatable, language-heavy, analytical, social, physical, or compliance-sensitive.
Dataset31.0 (August 2026)
Matched tasks20
SOC43-9061
- Core task / ID 830
Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Core task / ID 827
Answer telephones, direct calls, and take messages.
- Core task / ID 826
Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Core task / ID 832
Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Core task / ID 828
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Core task / ID 834
Review files, records, and other documents to obtain information to respond to requests.
Source: O*NET Resource Center, Task Statements. Raw import target: data/raw/onet/task-statements-31-0.txt.
Task profile
Where AI changes the work
File and maintain records
Exposure 82, automation 64%, augmentation 26%.
O*NET evidence: Compile, copy, sort, and file records of office activities, business transactions, and ... (ID 828)
Type and proofread documents
Exposure 80, automation 56%, augmentation 42%.
O*NET evidence: Type, format, proofread, and edit correspondence and other documents, from notes or dic... (ID 840)
Answer calls and route messages
Exposure 76, automation 54%, augmentation 30%.
O*NET evidence: Answer telephones, direct calls, and take messages. (ID 827)
Coordinate schedules and supplies
Exposure 52, automation 30%, augmentation 48%.
O*NET evidence: Complete work schedules, manage calendars, and arrange appointments. (ID 837)
TaskExposureAutomationAugmentation
File and maintain records8264%26%
Type and proofread documents8056%42%
Answer calls and route messages7654%30%
Coordinate schedules and supplies5230%48%
Transition pathways
Adjacent moves that preserve existing skills
role redesign
HighAdministrative Coordinator
Training horizon: 2-5 months. Skill overlap 78. Wage preservation signal 112.
- Own a recurring process end-to-end
- Document workflow exceptions
- Build simple tracking dashboards
adjacent role
HighData Quality Technician
Training horizon: 3-6 months. Skill overlap 64. Wage preservation signal 108.
- Practice spreadsheet validation
- Learn data entry QA rules
- Track recurring record errors
Comparison guides
Compare the next move before you commit
2-5 months
Office Clerks, General to Administrative Coordinator
Compare AI displacement pressure, wage preservation, skill overlap, training time, and first proof project for moving from Office Clerks, General into Administrative Coordinator.
3-6 months
Office Clerks, General to Data Quality Technician
Compare AI displacement pressure, wage preservation, skill overlap, training time, and first proof project for moving from Office Clerks, General into Data Quality Technician.
What the AI risk score means for Office Clerks, General
The displacement pressure score for Office Clerks, General is 72. That score blends task exposure, automation pressure, augmentation potential, wage vulnerability, transition feasibility, and source confidence. It is designed to help workers and workforce teams decide where to act first, not to claim a specific date when a job will disappear.
For this role, the clearest risk pattern is visible at the task level. File and maintain records carries 64% automation pressure, while Coordinate schedules and supplies carries 48% augmentation potential. That means the best response is usually a targeted redesign of work: move away from repeatable production tasks and toward judgment, exception handling, coordination, stakeholder context, and accountable use of AI tools.
Labor-market context and wage risk
Median wage: $45,010 (May 2025, US national). Employment context: One of the largest clerical occupations. Typical education: High school diploma or equivalent.
Wage vulnerability is 68, while transition feasibility is 66. A high wage-vulnerability score means workers should pay close attention to salary preservation before making a move. A high transition-feasibility score means there are adjacent paths that can reuse existing skills without requiring a complete career reset.
- High substitution pressure
- Generalist bundle is fragmenting
- Coordination skills bridge to operations
Upskilling priorities
Skills that make this role more resilient
The safest upskilling plan starts with skills already close to the work. For Office Clerks, General, the strongest near-term skill priorities are listed below. These are useful whether the goal is to stay in the role, move to a redesigned version of the role, or transition into an adjacent occupation.
Office software fluency
Build proof of this skill through a work sample, checklist, dashboard, case note, workflow map, or portfolio artifact tied to the transition paths on this page.
Process documentation
Build proof of this skill through a work sample, checklist, dashboard, case note, workflow map, or portfolio artifact tied to the transition paths on this page.
Records management
Build proof of this skill through a work sample, checklist, dashboard, case note, workflow map, or portfolio artifact tied to the transition paths on this page.
Cross-team coordination
Build proof of this skill through a work sample, checklist, dashboard, case note, workflow map, or portfolio artifact tied to the transition paths on this page.
90-day transition plan
The most practical next step is not to wait for a layoff or a full role redesign. Use the next 90 days to create evidence that you can operate in a safer, more AI-augmented version of the work.
- In the first 30 days, document the repetitive tasks in your current work and identify where AI can reduce drafting, lookup, classification, or reporting time.
- By 60 days, complete one small project connected to Administrative Coordinator, such as own a recurring process end-to-end.
- By 90 days, compare internal openings and external postings for Administrative Coordinator or Data Quality Technician and update your resume around measurable workflow outcomes.
FAQ
Questions about AI and Office Clerks, General
Will AI replace Office Clerks, General?
Filing, document typing, record compilation, and message routing form a broad task bundle that office software and AI assistants now handle well. Coordination across departments and exception handling remain the durable value. The better planning signal is not full replacement, but which tasks become automated, which tasks become AI-assisted, and which responsibilities still need human judgment.
Which parts of Office Clerks, General work are most exposed to AI?
File and maintain records and Type and proofread documents show the strongest automation pressure in this model. Coordinate schedules and supplies and Type and proofread documents are better treated as AI-augmented work.
What should Office Clerks, General learn next?
Start with Office software fluency, Process documentation, Records management. The most practical adjacent paths in this model are Administrative Coordinator and Data Quality Technician.
How should this score be used?
Use it as a planning signal, not a prediction. Confirm local hiring demand, wages, licensing, credentials, and employer adoption before making a career move.
Sources
Evidence trail
World Economic Forum / 7 January 2025The Future of Jobs Report 2025International Labour Organization / 20 May 2025Generative AI and Jobs: A Refined Global Index of Occupational ExposureO*NET Resource Center / Database 31.0 (August 2026)Occupation, Task, Skill, and Work-Activity DataUS Bureau of Labor Statistics / May 2025 estimates (released 15 May 2026)Occupational Employment and Wage Statistics